Knitted Cuddly Poncho - Asymmetrical

We do our best to ensure that our photos are as true to color as possible. However, due to inconsistencies of various monitors, lighting sources, digital photography and dye lot variations, we cannot guarantee that the color you see on your screen accurately portrays the true color of the product. Screen images are intended as a guide only and should not be regarded as absolutely correct.

The actual color of the item is listed in the Product Info Section.

JordynCherise offers FREE SHIPPING on all purchases over $75.00 shipped within the USA.​

Standard Shipping Charges for Purchases under $75.00.
You may view rates for Priority Shipping at checkout. 

 

See our RETURN POLICY for shipping charges on returned items.​
 

We will ship your order once payment processing has gone through (typically within 7 days). We currently ship orders every Wednesday. Additional shipping days may vary depending on our schedule, but we're actively working on expanding our shipping availability. Stay tuned for updates! You will receive an email with a tracking number when the order is shipped. Please check your spam folder in case you did not receive it.

We have attempted to make shipping charges as affordable as possible. Our current shipping rates are shown below. The shipping charges include costs for customer service, processing, shipping and insurance.

Delivery within 5-7 business days.

​

Standard Shipping to nearby US states (MI, WI, IN, OH, IL, KY IA):

$0-20.00 $5.99

$21.00-$35.00 $7.50

$36.00-$50.00 $9.99

$51.00-$74.00 $11.50

​​

Standard Shipping to remaining contiguous US states:

$0-$20.00 $5.99

$21.00-$35.00 $8.99

$36.00-$50.00 $11.00

$51.00-$74.00 $13.99

​

Standard Shipping to Alaska, Hawaii and Puerto Rico: 
Add an additional $6.00 to shipping charges listed above.

Delivery estimate: 5-7 business days.

​

All standard shipping packages will be delivered by USPS. If you have a registered PO Box, USPS will automatically ship your package to the PO Box unless you have registered your home street address as the delivery address.

​

• We do not currently ship to international destinations. 
   

Expedited Shipping

We also offer expedited shipping via USPS whereby the purchaser must pay the expedited shipping charge.  Please contact us directly for expedited shipping info: customercare@jordyncherise.com.

​​

Packaging

We consistently take great care in packaging to minimize possible damage. Bags and boxes are sturdy, well-cushioned and sealed.

​​

Tracking Shipment

Items will be shipped upon receipt of cleared payment.

 

A shipping confirmation email will be provided that will include a tracking number. ​Click on the "Track shipment" button inside the shipping confirmation email to track your package via USPS. You can also track and manage your order by logging in to your account on our website and navigating to the 'My Orders' section. There, you can view the status of your order, track its shipment, find the tracking number (once shipped), and make any necessary changes or updates.​

Our desire at JordynCherise is that you are absolutely thrilled with your purchase. However, if you are not thrilled the moment you open your purchase or at any time within the next 15 days, we want to make it right! If you receive a damaged item, please contact us immediately at: customercare@jordyncherise.com.​

You are able to return or exchange an unlaundered/unworn/unaltered item(s) in original condition with JordynCherise tags and labels attached. Unfortunately, we cannot accept returns on items that have been worn, washed, stained or altered. We reserve the right to determine whether an item is returnable.

To maintain accuracy, please include the JordynCherise packing slip with the merchandise you are returning. Because we offer free shipping on most of our items, the customer is responsible for return shipping costs. For items where shipping charges were paid by the customer, the charges and the refund amount paid for the merchandise will be reimbursed in the manner in which it was purchased, or you can request a merchandise credit.

​When shipping your return, by the carrier of your choice, we suggest that you purchase insurance at the rate of value, as we are not responsible for items lost or damaged by your carrier of choice. Insurance charges are not refundable.

Refunds will be processed within 7-10 business days. All returns must be shipped back with a tracking number. Return shipping fees are non-refundable. Refunds will be issued for the purchase price minus applicable shipping costs. Please note custom orders are non-refundable and non-exchangeable.

​Exchanges

​Because of the limited availability of JC items, exchanges are subject to availability. If your requested item is not available, it may take up to 3-4 weeks to receive the new item. When the item requested is completed, it will be shipped to you free of charge. If a different item is desired, you will receive a refund after the original item is returned and a new order is placed.​

Please ship all returns and exchanges to:

JordynCherise, LLC

Returns

46036 Michigan Avenue

Suite 316

Canton, MI 48188

​

Pay Pal Return Policy

If your purchase was made through PayPal, please see PayPal's refund policy for returns as to timing of refunds.

Click here to view PayPal's return policy.​

Final Sale Policy

Any items marked final sale are not eligible for return or exchange.​